floWolf & Salesforce
The world's leading CRM platform, powered by AI agents and deep multi-cloud implementation expertise.
AI-Native CRM solutions powered by floWolf & Salesforce
Salesforce Consulting Partner
We are floWolf! Certified Salesforce Consulting Partner with over a decade of hands-on experience delivering multi-cloud implementations across industries. Our team holds certifications across the full Salesforce platform, from Sales and Service Cloud to Agentforce, Data Cloud and Financial Services Cloud.
We don't just configure Salesforce. We architect AI-native revenue operations that unify your customer data, automate revenue workflows and deploy autonomous AI agents across every touchpoint, delivering measurable impact from day one.
At floWolf, Salesforce is the operating system for your customer engagement teams and we make sure every layer of it works together to accelerate growth, reduce cost and deliver exceptional experiences.
Key Technologies
The Autonomous CRM Layer
AI Agents with Agentforce
Agentforce is Salesforce's native agentic AI platform — enabling autonomous AI agents that act, decide and execute directly inside your CRM, without leaving the Salesforce ecosystem.
floWolf + AgentforceWe design, build and deploy Agentforce solutions end-to-end — from agent strategy and topic/action design to testing, governance and production rollout.
Deploy pre-built Agentforce agents — SDR Agent, Sales Coaching Agent, Service Agent and more — configured to your business in days, not months.
Define what your agents know (Topics) and what they can do (Actions) using natural language. Build agents that act autonomously within the exact guardrails your business needs.
Build, test and deploy custom agents visually. Agentforce Studio gives your team full control over agent behaviour, escalation paths and handoff to human reps.
Ground every agent decision in real-time Salesforce data via Data Cloud. Agents act on live CRM, customer history and external signals — not stale snapshots.
Full Multi-Cloud Coverage
floWolf across the Salesforce Platform
From lead to order, from pipeline to cash, from marketing to service. We implement and extend the full Salesforce platform to turn it into your unified customer revenue engine.
Sales Cloud
End-to-end pipeline management, opportunity tracking and AI-powered deal scoring. We configure Sales Cloud to match your exact sales motion and automate the admin that slows reps down.
Data Cloud
Unify every customer signal — CRM, web, mobile, service, marketing — into a single real-time profile. We implement Data Cloud to activate your data across the entire Salesforce platform.
Service Cloud
Omnichannel case management, intelligent routing and AI deflection that resolves Tier-1 issues instantly. We design service operations that reduce cost while increasing customer satisfaction.
Marketing Cloud
Personalised, omnichannel journeys at scale combining Marketing Cloud and Data Cloud. AI-powered segmentation, journey orchestration and real-time activation across every touchpoint.
Revenue Cloud
CPQ, subscription billing and revenue recognition built natively in Salesforce. From configure-price-quote to renewals and expansions, we automate the full revenue lifecycle.
MuleSoft Integration
API-led connectivity that unifies Salesforce with your ERP, data warehouse and SaaS ecosystem. We design integration architectures that make Salesforce the single source of truth for your business.
Industry-Specific CRM for Financial Services
Financial Services Cloud
Salesforce Financial Services Cloud is purpose-built for retail banks, corporate banking, insurers, wealth managers and lenders. With a pre-built data model, regulatory compliance tools and AI capabilities designed for financial services at scale.
Digital account opening, KYC automation and onboarding journeys that reduce time-to-serve and deliver a seamless first experience for retail customers.
Client household modelling, relationship hierarchies and AI-powered advisor tools that give wealth managers a 360° view of every client and portfolio.
Policy lifecycle management, claims orchestration and proactive renewal workflows built natively in FSC — connecting agents, customers and back-office systems.
End-to-end loan origination, underwriting support and servicing workflows that streamline operations and keep borrowers informed at every stage.
- Pre-built financial data model (household, policy, account roles)
- Regulatory compliance and audit trail built-in
- Referral management and relationship intelligence
- AI-powered next-best action for advisors and agents
- Native integration with core banking and policy systems
Industry Expertise
Vertical-techy Industry Expertise
Financial Services
Telco, Media & Tech
Energy & Utilities
Retail & Consumer Goods
Travel & Hospitality
Government & Public Sector
Health Care, Pharma & Life Science
Education
Infrastructure & Construction
Manufacturing
Mobility & Automation
Transportation & Logistics
Financial Services
Telco, Media & Tech
Energy & Utilities
Retail & Consumer Goods
Travel & Hospitality
Government & Public Sector
Health Care, Pharma & Life Science
Education
Infrastructure & Construction
Manufacturing
Mobility & Automation
Transportation & Logistics
Financial Services
Telco, Media & Tech
Energy & Utilities
Retail & Consumer Goods
Travel & Hospitality
Government & Public Sector
Health Care, Pharma & Life Science
Education
Infrastructure & Construction
Manufacturing
Mobility & Automation
Transportation & Logistics